About Us

It’s not about us, it’s about our clients and their customers

GSP Services is a nearshore operational support agency that provides integrated BPO and KPO services for fast-evolving companies in the US and around the world.

We build long-lasting partnerships as our projects are custom-designed to each client’s business objectives. This means we spend time getting to know you to create a truly unique proposition that has continuous improvement at its heart.

We spun-out of a Market Research and Consulting Firm to offer operational support for tech companies

Market Research Background

Spun-out of the customer support function of one of the world’s leading global B2B/Industrial go-to-market strategy consulting firms, we break the mold in operational support for fast-moving companies by bringing a consultative, market-driven, customer-centric, and entrepreneurial approach to support operations.

First Movers

We move as fast and sometimes faster than our clients. We were first movers in Cloud based IoT applications for industrial markets, Blockchain applications services, Digital Assets as a service, data mining hardware and customer support for the Helium Blockchain and Ethereum crypto currency and LoRaWAN data networks. We are your bridge from Web 2.0 to Web 3.0.

We were first movers in cloud based IoT applications and operational support for the LoRaWan, Hotspot, Crypto Mining space
We have a global presence, with offices in US and Latin America offering operational support to companies in the US and globally

Global Reach

We have operational locations in Atlanta, Georgia; Managua, Nicaragua; Bogota, Colombia; Medellin, Colombia; Curitiba, Brazil; and Lima, Peru. Most of our dedicated staff is based in our Nicaragua office, providing customer and technical support, market research and data collection, developer services, CRM and customer targeting, and other outsourcing campaigns to the US and global clients.

Highly Skilled Professionals

We have a talented team of 70+ skilled professionals to assist you with your business requirements. Our team can scale up services in accordance with changing requirements by using latest technologies and processes.

We have a team of skilled and talented professionals well-trained for operational support

Meet the leadership team

Founder and CEO, Mark Towery

Mark Towery

Founder & CEO

Nearshore Operations Director, George Torres

George Torres

Nearshore Operations Director