Case Studies

Data Collection Project

Insights and Research company needs more bandwidth with research and opinion collecting projects executing interviews and surveys to meet quota for different clients.

Client description: 

Company offers research solutions to optimize online surveys, data collection and tabulation processes.

Practice area:

Insights

Geographic scope:

U.S. & Canada

Industries involved:

  • Agriculture
  • Pharmaceutical
  • Transportation
  • Food processing
  • Data Processing, Hosting, and Related Services
  • Professional, Scientific, and Technical Services
  • Market analysis and research
  • Data entry service

Services applied:

Recruiting, Qualitative & Quantitative Interviews, CATI Surveying, Statics

Business challenge:

Organization is well known in U.S. and Canada as an insights champion ally, specializing in managing market research logistics, but has encounter capacity challenges when providing services to different projects in the US and Canada markets.

Methodologies:

35 in-depth interviews with professionals that are familiar with targeted products & services plus their applications across different industries. 550 CATI surveys for 10 research projects.

Solution:

Delivery of completed research project modules with in-depth interviews’ insights, CATI surveys statistics, projects’ analysis and market key components for a better product distribution and services adaptability.

Other Cases Studies

Insights
Customer Support – Multi-client call answering service
RevOps
Strategic Account Pre-qualification Complex Customer Targets
Insights
Market Research Capacity Expansion – CATI/CAWI